Terms of Service
Effective Date: November 6, 2026 • Organization: 12 Crowns Inc (12crowns.com)
1. Platform Access & Pay-As-You-Use Pricing
12 Crowns CRM provides full CRM software access with a $0/month base software fee. Metered telecommunications, email delivery, AI funnel generation, and phone numbers are billed against your prepaid Usage Wallet at the published rates in your Workspace Settings.
2. Automatic Wallet Top-Off
By selecting an Auto-Refill tier ($25, $50, $75, $100, $250, or $500), you authorize 12 Crowns Inc via Stripe to automatically recharge your selected refill amount whenever your Usage Wallet balance drops below $5.00 so your active campaigns and phone numbers are not interrupted.
3. Acceptable Use (SMS & Email Compliance)
Users must comply with A2P 10DLC, TCPA, and CAN-SPAM regulations when dispatching SMS messages, voice calls, and email broadcasts through 12 Crowns CRM.
4. Contact
Questions regarding these Terms can be directed to support@12crowns.com.